General Shipping
United States (50 States & 1 Property)
Priority Mail USPS Flat Rate - $15.00 per order
Free Shipping with code: FREESHIP orders over $100
Meeting us at a show? Select Free pick-up at store and we will bring it.
Orders ship from PA so during winter regular shipping is not available. Message for winter orders
United States (50 States & 1 Property)
Priority Mail USPS Flat Rate - $15.00 per order
Free Shipping with code: FREESHIP orders over $100
Meeting us at a show? Select Free pick-up at store and we will bring it.
Orders ship from PA so during winter regular shipping is not available. Message for winter orders
Dead on Arrival Policy/Protection
Although it's rare that shrimps will arrive DOA, it does occur due to the process of shipping and the amount of stress it puts on the shrimps. In an event of an DOA, a refund, store credit, or reshipment will be issued for only the DOA (not including the shipping cost). Every case may VARY.
To Claim DOA:
Although it's rare that shrimps will arrive DOA, it does occur due to the process of shipping and the amount of stress it puts on the shrimps. In an event of an DOA, a refund, store credit, or reshipment will be issued for only the DOA (not including the shipping cost). Every case may VARY.
To Claim DOA:
- You must send a picture of the DOA in an unopened bag within 2 hours of delivery.
- Please send an additional picture of the DOA outside of the bag, clear enough to count if more than one. Do not discard any DOA livestock until photos are received.
- Extra shrimp or fish sent do not count toward DoA